Frequently Asked Questions

Everything you need to know about bringing curated design into your home.

How long will it take for my furniture to arrive?

Standard shipping typically takes 7-14 business days. For oversized items or custom-made furniture, delivery may take 4-6 weeks depending on your location and the artisan's lead time.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made pieces and final sale items are non-returnable unless they arrive damaged.

Do you offer white-glove delivery and assembly?

Yes, for a flat fee of $99, our white-glove service includes bringing the item into your room of choice, full assembly, and removal of all packaging materials.

Are your materials sustainably sourced?

At Eye on Design, we prioritize ethical craftsmanship. Over 80% of our wood products are FSC-certified, and we partner with suppliers who use eco-friendly finishes and recycled textiles.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.